Frequently Asked Questions

Frequently asked questions


Welcome to our frequently asked questions page, please look through the Faq’s below to see if these help with your query, if not please feel free to contact us via our contact form here.

Why do my children (or me if I am pregnant) need Healthy Start vitamins?

Vitamins are essential nutrients that your body needs in small amounts so that it can work properly. Even though you can get lots of vitamins from a healthy balanced diet, you still might not get everything you need at certain times in your life – such as when you’re pregnant, a new mum or a small child. So UK health departments recommend that at these times you should take a supplement containing specific vitamins to make sure you get everything you need.
Healthy Start vitamins are suitable for vegetarians and halal diets, and free from milk, egg, gluten, soya and peanut residues.

Healthy Start women’s vitamin tablets contain:

Vitamin C: helps maintain healthy tissue in the body
Vitamin D:  helps your body to absorb calcium and so supports your baby’s bones to develop properly.Folic acid:reduces the chance of your baby having spina bifida, a birth defect where the spine doesn’t form properly

Healthy Start children’s vitamin drops contain:

Vitamin A: for growth, vision in dim light and healthy skin
Vitamin C: helps maintain healthy tissue in the body
Vitamin D: for strong bones and teeth

Healthy Start vitamins are for children from six months old or who are having less than 500ml (one pint) of infant formula a day. Babies under six months old who are fully breastfed might benefit from them earlier – ask your midwife or health visitor for advice.

How do I know I am eligible for this service?

You are eligible for this service if you have received Healthy Start food vouchers & are living in a Devon Local Authority postcode area. You should also have received vitamin coupons to swap for free Healthy Start vitamins.

Do I need to send my vitamin coupon to Vitamins4Health?

Ordering your vitamins on this site allows you to use your Healthy Start vitamin coupon directly. You DO NOT need to send us the coupon.

Where is this programme currently available?

Healthy Start Vitamins, as part of the Healthy Start scheme are currently available all over Devon via your Children’s centre, however families living in the Ilfracombe and Teignbridge area can access them via Vitamins4health’s postal delivery service.

How do I notify Vitamins4Health when I move house?

To notify us of a change of address, please send us an email through the Contact Us page here!

How do I cancel my order?

Your order will automatically cancel when you or your children are no longer eligible, that is:
When your child is 1 year of age (for women’s Healthy Start vitamins)
When your child is 4 years of age (for children’s Healthy Start vitamins)
If you want to cancel your order before this point, please let us know by sending us an email through the Contact Us page here!

What should I do if I do not have Healthy Start Vouchers, but think that I am entitled to them?

Please contact your midwife or health visitor and they will be able to help you with this query

If you have any further questions please contact us here!